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KKinix

Cancellation & Refund Policy

Last updated Draft — not yet published

Draft — pending attorney review. This page is a placeholder template, not final legal advice. Do not treat it as binding until reviewed and approved by a licensed attorney, especially regarding minors, waivers, liability, and payment terms.

Proposed starting rules, adjustable by the admin once bookings and payments launch:

  • Full refund if the coach cancels or fails to attend a session.
  • Customers may cancel or reschedule for a full refund up to a defined window before the session.
  • Late customer cancellations may receive no refund, or partial credit, per the specific service’s stated policy.
  • All refund and dispute requests are logged and reviewed by an administrator before being issued.

Needs attorney review: enforceability of cancellation windows, chargeback handling process, and required disclosures at checkout.